Stories of Eternity respects your privacy and is committed to keeping your personal information safe. This Privacy Policy explains what information I collect, why I collect it, how I use it, who I may share it with and how long I keep it.

1.What information I collect

Depending on how you interact with Stories of Eternity, I may collect:

• Your name and contact details, such as your email address and telephone number.
• Wedding information, including your wedding date, venue, timings and photographyrequirements.
• Information provided as part of an enquiry, booking, contract or other communication.
• Payment and invoicing information where relevant.
• Photographs and behind-the-scenes photographs or video captured during your wedding.
• Information about guests or other individuals where this is relevant to providing thephotography services.
• Information collected through my website, including cookies or similar technologies whereapplicable.

2.How I use your information

I may use your personal information to:

Respond to enquiries and communicate with you.

Manage your booking and provide your photography services.

Deliver, host and store your photographs.

Process payments and maintain appropriate business records.

Use photographs for my portfolio, website, social media, advertising and other promotionalpurposes as set out in my photography agreement.

Share relevant photographs with wedding suppliers involved in your wedding where permittedunder the photography agreement.

Maintain the security and operation of my website and business.

Comply with legal, regulatory and insurance requirements, and protect my legal rights wherenecessary.

3.Lawful basis for processing

I will only process personal information where I have a lawful basis to do so under applicable UK data protection law. Depending on the purpose, this may include:

• Contract: where processing is necessary to provide services you have booked or to take steps at your request before entering into a contract.
• Legitimate interests: where processing is necessary for legitimate business purposes and those interests are not overridden by your rights and interests.
• Legal obligation: where I need to process information to comply with a legal or regulatory requirement.
• Consent: where consent is required by law for a particular use of your information.

4. Photographs, portfolio and marketing

Wedding photography naturally involves photographing the couple, guests, suppliers and other people attending the wedding. As set out in my photography agreement, selected wedding photographs may be used for portfolio, website, social media, advertising, wedding blogs, publications, competitions and other promotional purposes.

I may also capture behind-the-scenes photographs or short video clips of the photography process using a mobile phone or other recording device. These may be used for business, portfolio, marketing and social media purposes as described in the photography agreement. I will make reasonable efforts to use photographs respectfully and will not knowingly use them in a defamatory or misleading way.

5. Who I share information with

Where necessary to provide my services or run my business, I may share personal information with trusted third-party service providers, including:

• Pixieset, which I use to provide online galleries and deliver photographs.
• Website, email, hosting and technology providers.
• Payment, accounting and bookkeeping providers.
• Wedding suppliers where photographs are shared for the purposes described in this policy and the photography agreement.
• Professional advisers, insurers or authorities where this is necessary or legally required.
• Where personal information is transferred outside the UK, I will use appropriate safeguards where required by applicable data protection law.

6. How long I keep your information

I only keep personal information for as long as reasonably necessary for the purpose it was collected, including any legal, accounting, insurance or business requirements.

I intend to retain your final edited wedding gallery for approximately 12 months after delivery. After this period, I may permanently delete the images. You are responsible for downloading and securely storing your photographs once your gallery has been delivered. Selected photographs used for portfolio and promotional purposes may be retained for longer, subject to applicable data protection law and your rights.

7.Your rights

Depending on the circumstances and the lawful basis for processing, you may have rights to:

• Request access to the personal information I hold about you.
• Ask for inaccurate or incomplete information to be corrected.
• Request deletion or restriction of your information in certain circumstances.
• Object to certain uses of your information, including direct marketing.
• Request a copy of your information in certain circumstances.

Withdraw consent where consent is the lawful basis for processing.

To exercise a right, please contact me using the details at the top of this policy. Some rights are subject to legal conditions and exemptions.



8. CookiesMy website may use cookies and similar technologies to help it function, understand how visitors use the website and improve the user experience. Where consent is required for non-essential cookies, I will ask for permission before using them.9. Keeping your information secureI take reasonable technical and organisational measures to protect personal information from accidental loss, misuse, unauthorised access, alteration or disclosure. However, no method of transmitting or storing digital information can be guaranteed to be completely secure.10. Complaints and updatesIf you have a concern about how I have handled your personal information, please contact me first so I have the opportunity to resolve it.You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. More information is available at www.ico.org.uk.